Terms of Service

QualiTrain AI turns documents you control, such as standard operating procedures, into draft training, assessments and competency records. Drafts are produced with the help of AI and are not released to your employees until a person you authorize approves them.

• You are responsible for the users you invite, the access levels you give them, and keeping sign-in details confidential.
• Tell us promptly at hello@qualitrainai.com if you suspect unauthorized access.
• You must provide accurate account and billing information.

• Plans, prices and included usage are shown on our pricing page at the time you subscribe.
• Where a free trial is offered, a payment card is required at sign-up and the subscription starts automatically when the trial ends unless you cancel before then.
• Subscriptions renew automatically each billing period until cancelled. You can cancel at any time from the Billing page; cancellation takes effect at the end of the current period.
• Usage beyond what your plan includes, such as additional video generation, is charged as shown in the application before you use it.
• Fees are payable in advance, exclusive of taxes, and are non-refundable except where the law requires otherwise.
• We may change prices with at least 30 days’ notice; changes apply from your next renewal.

You keep all rights to the documents you upload and to the training generated from them. You give us permission to host, process and transmit that content only as needed to provide the service to you. You confirm you have the right to upload it and that it does not break the law or anyone else’s rights. Our handling of personal data is described in our Privacy Policy.

AI can make mistakes. Generated training, images, videos and questions are drafts. You are responsible for reviewing and approving them, and for making sure the training you release is accurate, complete and suitable for your processes, equipment and legal and safety obligations. QualiTrain AI supports your quality management system; it does not replace it, and using it does not by itself make you compliant with any standard or regulation.

You must not:

• use the service to break the law or infringe anyone’s rights;
• upload malware or try to access other organizations’ data or our systems without permission;
• overload, disrupt, reverse engineer or resell the service;
• use the service to generate unlawful, harmful or misleading content.

We may suspend access that puts the service or other customers at risk, and will tell you why.

The QualiTrain AI software, website and brand belong to us. These terms give you a right to use the service during your subscription; they do not transfer ownership of it. If you send us feedback, we may use it without obligation.

We work to keep the service available and secure but do not promise it will be uninterrupted or error-free. We may improve or change features; if we remove a feature that is material to your subscription, you may cancel and receive a pro-rata refund of prepaid fees for the unused period.

Except as stated in these terms, the service is provided “as is” and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, to the extent the law allows.

To the extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data, and each party’s total liability under these terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations or to liability that cannot be limited by law.

You may stop using the service and cancel at any time. We may end these terms if you materially breach them and do not fix the breach within 14 days of notice, or immediately for non-payment after reminders or serious misuse. After the agreement ends you can ask us to export or delete your data, as described in the Privacy Policy.

We may update these terms; we will post changes here and give account administrators reasonable notice of material changes. Continuing to use the service after a change takes effect means you accept it. If any part of these terms is unenforceable, the rest remains in effect. These terms are governed by the laws of the State of Delaware, United States, and the courts located in Delaware have exclusive jurisdiction over any dispute arising from them. Questions: hello@qualitrainai.com.